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Shipping Policies

DURING THE HOLIDAYS WE EXPERIENCE A HIGH VOLUME OF ORDERS. ORDERS PLACED DURING THIS PERIOD CAN TAKE UP TO 4 BUSINESS DAYS BEFORE THEY ARE SHIPPED. All ARRIVAL DATES START FROM THE TIME THE ORDERS ARE SHIPPED.

Shipping Department:

Open Monday through Friday (closed Saturday and Sunday)

 

Shipping Charges:

Our cart system calculates shipping charges based on estimated weight of items purchased, the destination of the package and a handling fee. ALL packages are sent "no signature required". If you want your package to have a "signature required" please indicate that in the note section when placing your order.

 

NOTICE: Orders cannot be modified once they are placed. We do not consolidate or combine orders for shipping.  If you wish your to have your items to be shipped in a single shipment then you must purchase all items in one order. 

 

SHIPPING POLICY

If you have any questions about our policies and procedures, please contact us via our contact us page or call customer service at 317.791.8777.

We do our best to ship orders within 3 business day to ship (International Order could take up to 5 business days). Any promised shipping times started from the day your order is shipped. Any order containing pre-orders will ship when the whole order is complete.

Please note: We do not ship orders on Saturday or Sunday. Any order placed on Friday, Saturday, Sunday or a national holiday will be processed the next business day. Due to how we process orders, same day shipping is not an option. 

 

Below are our shipping options: Any promised shipping times started from the day your order is shipped.

Domestic Shipping (United States of America)

 

 

 

UPS Ground

Shipped UPS. Does not include Saturday delivery (No PO Boxes) 3 to 4 business days on average. This delivery schedule is not a guarantee delivery time.

 

USPS

Average delivery time is 2 to 5 business days. Priority mail service offers no guarantee delivery times.

 

 

 

INTERNATIONAL SHIPPING & HANDLING

Anywhere outside the United States of America

 

 

 

Priority

Shipped via USPS , 6 to 10 business days on average

 

 

We DO NOT Ship to following countries at this time: Indonesia, Mexico, or Tunisia.

International Shipments: Estimated delivery times are from date of shipment, provided no problems occur with your local customs office.  Self-Reliance Outfitters or The Pathfinder School will not be held responsible or liable for any problems that result at your local customs office. No refunds will be given for items that are seized at your local customs office. Self-Reliance Outfitters or The Pathfinder School will not be held liable for any customs duties or taxes that arise from your local customs office. Self-Reliance Outfitters or The Pathfinder School will also not be held responsible for any additional fee the local carrier in your country may charge. Our international shipping prices reflect the base shipping charge not including customs duties, taxes and country specific fees. Our fees ONLY reflect the cost for us to ship your order to your country. If you are unsure of your country's import policies, please check with them before ordering. Self-Reliance Outfitters or The Pathfinder School is not responsible for delays caused by weather or other natural disasters.

 

ALSO NOTE:

Shipping & Handling - By choosing UPS 2nd Day shipping method does not necessarily mean your order will be in your hands in 1 to 2 business days. While the vast majority of orders ship on the next business day, depending on what time your order is received, it may take an additional business day to ship your order. We do not ship orders on Saturdays or Sundays. Once your order has been placed we cannot change the shipping method and/or adjust shipping rates. Again, when you place your order it cannot be modified in any manner other than cancelling your order. 

 

ORDERING METHODS

Online

Click on "Add to Cart"

Phone

By calling 317.791.8777 Tuesday through Saturday

9am to 4:00pm Eastern Standard Time

Mail

Self-Reliance Outfitters

4723-A South Emerson Ave

Indianapolis, IN 46203

USA

 

PAYMENT OPTIONS

On-line orders can be paid by credit card, debit card, PayPal, Check or Money Order. We accept the following credit cards: VISA, MasterCard, American Express and Discover. Orders sent via mail can be paid by check or money order.

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