We are proud of the materials and quality that goes into each PATHFINDER product, and we back our products with a 12-month Workmanship Guarantee, which covers any manufacturer's defects. If you think any of your PATHFINDER products have a manufacturer defect, please contact us at customersupport@sroutfitters.net, and you can expect to hear from us within 2-3 business days. You may be required to return the product to SELF RELIANCE OUTFITTERS for our quality assurance team to review, so please retain the defective product until the warranty claim is closed.

Please note: normal wear and tear, including but not limited to, scratches and dents, cuts, lost, stolen or misuse of product, such as damage from placing steel bottles in a freezer are not covered under our 12-month Workmanship Guarantee. Failure to follow any posted cleaning/care instructions will also voided any implied warranty.

If you purchased your PATHFINDER product from another retailer, please return it to that retailer for the warranty claim.

Order can take up to 3 business days to process through our warehouse. During high volume time, it could be up to 6 business days. All transit times are based on once your order ships. All shipping options come with full tracking information.

WITHIN UNITED STATES:

We offer the following options:

• Flat Rate Economy Shipping 
• USPS Ground Advantage
• USPS Priority Mail
• UPS Ground
• UPS 2DAY
• FedEx Ground

OUTSIDE THE UNITED STATES:

Shipping charges DO NOT INCLUDE any duties, taxes, and/or import fees impost by your country's custom and/or clearance offices.

We offer the following services to most areas:

• UPS
• FedEx
• DHL Express 
• USPS (CANADA ONLY)